GEAR.indigo Biz Service Terms and Conditions (for Overseas Users)

Article 1 (Purpose and Scope)

  1. These Service Terms and Conditions (hereinafter referred to as the "Terms") set forth the basic rights and obligations between LANCETIER Inc. (hereinafter referred to as the "Company") and users who have registered for use of the services provided by the Company (hereinafter referred to as "Members").
  2. The purpose of these Terms is to define the fundamental legal relationship between the Company and Members concerning the Service and to contribute to building a long-term, reliable, and sustainable relationship between the parties.
  3. These Terms shall apply to all matters relating to the Service provided by the Company to Members.
  4. In the event that any provision of these Terms conflicts with any other written agreement, policy, or notice separately provided by the Company concerning the Service, these Terms shall prevail unless otherwise expressly agreed in writing.

Article 2 (Definitions)

For the purposes of these Terms, the following terms shall have the meanings set forth below:

  • "Member" means an individual, corporation, or organization registered as a user of the Service pursuant to Article 3.
  • "Service" means the AI-powered requirements definition and design support service provided by the Company under the name "GEAR.indigo Biz", as well as any related or ancillary services. The Service is provided in Japanese.
  • "Service Agreement" means the contractual relationship between the Company and the Member established pursuant to Article 3(3).
  • "Application" means the submission of required information by an applicant to the Company for the purpose of using the Service.
  • "Intellectual Property Rights" means copyrights, patent rights, utility model rights, design rights, trademark rights, and any other intellectual property rights.
  • "Member Information" means information provided by the Member when registering, information entered while using the Service, usage history, and other information obtained through the Member's use of the Service.

Article 3 (Registration and Formation of the Service Agreement)

  1. A person wishing to use the Service shall apply for registration by agreeing to these Terms and submitting the required information.
  2. The Company shall review the application and, upon approval, complete the registration process and notify the Applicant.
  3. The Service Agreement shall be deemed established at the time the Company issues such notification.
  4. The Company may refuse registration if the Registration Information is false, the Applicant operates a competing service, has previously violated contracts with the Company, or for other reasons the Company deems inappropriate.

Article 4 (Changes to Registration Information)

If any change occurs in the Registration Information, the Member shall promptly notify the Company of such change.

Article 5 (Management of IDs and Passwords)

  1. Members shall properly manage their user IDs and passwords and shall not allow third parties to use them.
  2. The Member shall be responsible for any damages arising from unauthorized use of their credentials, except in cases caused by the Company's misconduct.

Article 6 (Prohibited Acts)

Members shall not engage in acts that violate laws, infringe upon rights, transmit harmful information, interfere with the Service operation, impersonate others, collect information on other Members, or any other acts the Company deems inappropriate.

Article 7 (Member's Responsibility)

The Member shall prepare the necessary environment and equipment for using the Service at their own responsibility and expense.

Article 8 (Usage Fees and Payment Method)

  1. The usage fees shall be as determined by the Company and may be changed at any time.
  2. The Member shall pay the usage fees by the payment due date using the designated method.
  3. All usage fees shall be invoiced in Japanese Yen or US Dollars. Late payment shall incur interest at 14.6% per annum.

Article 9 (Ownership of Rights)

  1. All intellectual property rights relating to the Service belong to the Company or its licensors.
  2. All rights relating to Member Information shall belong to the Member.
  3. Members shall not copy, modify, reverse engineer, or otherwise misuse the Service.

Article 10 (Use of Member Information)

  1. By using the Service, Members consent to the Company handling their information in accordance with the Privacy Policy.
  2. Members grant the Company a non-exclusive right to use Member Information for improving the Service.
  3. Members represent and warrant that they have the right to submit the Member Information.

Article 11 (Customer Support)

The Company shall provide customer support under the Service Agreement. Support for third-party services or agency services may incur additional costs.

Article 12 (Contract Period and Automatic Renewal)

The contract period shall be automatically renewed unless either party expresses a different intention before expiration.

Article 13 (Deletion of Registration and Suspension of Use)

The Company may delete Member Information, suspend service, or terminate the agreement without prior notice if the Member breaches the Terms or for other appropriate reasons.

Article 14 (Termination of Contract/Withdrawal)

  1. The Company may terminate the Agreement if the Member violates prohibited acts or antisocial force provisions.
  2. Either party may terminate if the other party breaches the Agreement and fails to rectify within 30 days.
  3. Members may terminate by giving two weeks' written notice.

Article 15 (Change and Termination of the Service)

The Company may suspend or terminate the Service for maintenance, system failures, force majeure, or other necessary reasons.

Article 16 (Disclaimer of Warranties and Limitation of Liability)

  1. The Company makes no warranty that the Service will meet the Member's specific purpose or be free from defects.
  2. The Company shall not be liable for damages arising from data errors, third-party services, or security breaches not caused by the Company.
  3. The Company's liability shall be limited to the total usage fees received during the preceding one-year period.

Article 17 (Confidentiality)

Both parties shall maintain confidentiality of information disclosed in connection with the Service, except for publicly known information or information lawfully obtained from third parties.

Article 18 (Force Majeure)

Neither party shall be liable for failure to perform due to causes beyond reasonable control, including natural disasters, war, epidemics, or government actions.

Article 19 (Amendment of these Terms)

The Company may amend these Terms with notice to Members. Continued use after the notice period constitutes acceptance of the amendments.

Article 20 (Notices and Communication)

Notifications from the Company shall be made via email to the registered email address. Members shall maintain a valid email address.

Article 21 (Assignment of Contractual Position)

Members shall not assign their contractual position without the Company's prior written consent, except in cases of corporate reorganization.

Article 22 (Exclusion of Antisocial Forces)

Both parties represent that they are not affiliated with antisocial forces and will not engage in violent or threatening behavior.

Article 23 (Survival of Provisions)

Provisions relating to ownership, member information, termination, disclaimers, and jurisdiction shall survive termination. Confidentiality provisions shall remain effective for three years.

Article 24 (Entire Agreement and Severability)

These Terms constitute the entire agreement between the parties. If any provision is held invalid, the remaining provisions shall remain in effect.

Article 25 (Governing Law and Jurisdiction)

  1. These Terms shall be governed by and construed in accordance with the laws of Japan.
  2. Any dispute shall first be resolved through good-faith discussions. If unresolved, the Tokyo District Court shall have exclusive jurisdiction.

Effective Date: October 24th, 2025